Returns & Exchanges

We want you to love what you buy. If something isn’t right, we’re here to help.

Our policy

  • Unopened items can be returned or exchanged within 7 days of delivery.
  • Items must be in their original, sealed packaging.
  • For hygiene reasons, opened fragrances, mists and body care cannot be returned unless faulty.

How to start a return

Message us on WhatsApp with your order number and reason. Once approved, refunds are made to your Mobile Money or original payment method.